Help Center Account Managing Configuring Webhooks and DLR Settings

Configuring Webhooks and DLR Settings

Webhooks are a powerful tool that allow for real-time communication between systems. In the context of SMS, a webhook can be used to receive Delivery Report (DLR) notifications, informing you immediately about the status of sent messages. This seamless integration ensures that you're always in the loop regarding your SMS delivery performance.

Setting up Your Webhook:

  1. Accessing Settings: Begin by navigating to the settings section of your account dashboard. Here, you'll find various options to customize your user experience.
  2. Locate DLR Settings: Within the settings, search for the 'DLR Settings' subsection. This is your primary interface for configuring how you receive delivery notifications.
  3. Webhook URL Configuration: Here, you can specify the Webhook URL, which is essentially the endpoint where you'd like to receive the delivery notifications.
  4. Supported Methods: Your Callback URL should be versatile, and capable of handling GET, POST, and HEAD methods. This ensures maximum compatibility and smooth communication between platforms.
  5. Response Requirements: It's crucial that your provided URL responds with an HTTP status of 200, indicating that it's accessible and ready to receive data. Additionally, ensure that there are no errors in your page's code, as this can hinder successful data reception.
  6. System Validation: For added security and functionality, our platform will verify the provided URL. This is to ensure its accessibility and responsiveness. Once validated, it'll be added to your account, activating the webhook service.
  7. Monitor and Manage: With your webhook in place, you can monitor delivery reports in real-time. If ever you need to change or update the URL, simply revisit the DLR Settings and make the necessary adjustments.

    By effectively utilizing the webhook and DLR settings, you're ensuring a proactive approach to SMS management. You'll receive immediate updates on delivery statuses, allowing for timely decision-making and enhanced user experience.
    Incorporate webhooks into your workflow and stay ahead with real-time data, enhancing both transparency and efficiency in your SMS campaigns.