Help Center Account Managing Managing Your Account

Managing Your Account

        1-Updating Profile Information

        Follow these steps to modify your details:

  • Access Dashboard:
    Log in to your dashboard.
  • Navigate to Settings: On the top-right corner, check the Personal Details section.
  • Edit Details: Update Information: Make the necessary changes to your name, mobile number, country, or company details.
  • Save:  Once you're done, click "Save Changes" to finalize the updates.

    2-Setting Up a Balance Alert
    Stay informed about your SMS credits. Our system automatically sends an email alert when your balance drops to a specified threshold.

    Steps to Configure Your Balance Alert:

  • Navigate to Settings: Begin by accessing your account settings.
  • Locate the Alert Section: Within the settings, find and click on the Low Balance Notification section.
  • Enable Low Balance Alert: Choose 'Yes' for the 'Low Balance Alert' option to activate this feature.
  • Set Threshold: Input the number of remaining SMS credits at which you want to be alerted. For instance, if you'd like a reminder when you're down to 500 SMS credits, simply enter '500' in the 'Low Balance Amount' field.
  • Specify Alert Email: Provide the email address where you'd like to receive these notifications. Ensure it's an email you check frequently to stay on top of your account status.
  • Save Your Settings: After you've made the desired changes, click the 'Save' button.
  • Confirmation: That's it! Your balance alert is now set up. You'll receive an email notification whenever your account reaches the specified threshold.

    Stay proactive and never run out of credits unexpectedly with our Balance Alert feature!

    3-Managing Your Billing Details

    It's essential to ensure that your billing information is accurate and up-to-date. This not only facilitates smooth transactions but also guarantees that all invoices and financial statements align with your records. Whether you're an individual or a company, our system provides a simple interface to manage your billing data efficiently.

    Accessing and Updating Billing Information:
  • Navigate to Settings: Start by heading over to the settings section of your account. This is the central hub where you can adjust various aspects of your user profile.
  • Billing Section: Within the settings, you will find a dedicated subsection for 'Billing Details'. This is where you can input or modify your billing information.
  • Personal or Company Details: Depending on whether you're using our services as an individual or on behalf of a company, input the respective details. Ensure that all data, such as your name or company name, address, tax identification number (if applicable), and other pertinent details, are accurately reflected.
  • Save Changes: After inputting or updating the necessary information, always remember to save the changes. This ensures that all future invoices or financial interactions incorporate the latest data.
  • Periodic Reviews: It's a good practice to periodically review and, if necessary, update your billing details. This is especially important if you've moved, changed banking institutions, or had any other significant changes that might affect billing.
  • Keeping your billing information current: helps in streamlining your interactions with us and ensures a hassle-free experience. Always remember that accurate billing details are essential for seamless financial transactions and record-keeping.