Categories

Credits & Payments Overview

Credit Details:Understanding and monitoring your credits is pivotal for seamless communication. The 'Credit Details' page offers a comprehensive view of your account's SMS credits. Here’s what you can do:Track SMS Credits: Easily see the number of SMS credits you've purchased. This allows you to gauge how many messages you can send before needing to top up.Identify SMS Route: Understand the route type assigned to your account. Different routes can impact the delivery speed and reliability of your messages. By knowing your route type, you can make informed decisions about whether to continue with your current route or opt for a different one. Payments Overview:Financial transparency is essential. The 'Payments' page provides clarity about every transaction you've made. With a user-friendly interface, it's designed to make tracking and accounting straightforward. Here’s a glimpse of the features: Payment Status: View the status of each payment you've made, helping you keep track of cleared and pending transactions. Transaction Details: Understand how much you've paid over time, providing clarity on your expenditure. Unit Price Insights: Discover the unit price of the SMS package you've chosen. This assists in ensuring you always get value for your money. Invoice Access: For financial record-keeping, you can easily access and print invoices for each payment. Whether for tax purposes or personal records, you'll have all the documentation you need at your fingertips. Manage your SMS credits and payments effortlessly, all in one place, ensuring your messaging campaigns run without a hitch.

Diving Deep into SMS Reports

Overview:To optimize your SMS campaigns and ensure effective communication, understanding your messaging patterns and performance is crucial. Our system offers detailed SMS reports, giving you insights into various aspects of your SMS activity. With this data at your fingertips, you can make informed decisions and fine-tune your messaging strategy.Types of SMS Reports: Today's SMS Reports:Purpose: This report provides a detailed breakdown of your SMS activities for the current day.Features: You can view information such as the total number of messages sent, delivery success rate, recipient details, and any feedback or responses received.Benefits: Monitoring daily SMS activity can help you quickly identify and resolve any issues, and measure the effectiveness of your day-to-day campaigns. SMS Summary Report:Purpose: Get a bird's eye view of your overall messaging patterns over a specified period.Features: This comprehensive report showcases the cumulative count of messages you've sent, providing both daily and monthly data for comparison.Benefits: By understanding long-term trends, you can better evaluate your strategies and ensure consistent performance. In-process Bulk Groups Report:Purpose: Track and manage your ongoing bulk messaging campaigns in real time.Features: This report offers a live view of your active bulk SMS groups, including details like the number of messages sent, delivery status, and any pending transmissions.Benefits: Stay in control of your large-scale campaigns, making adjustments on the fly based on real-time feedback.Harnessing the Power of Reports:SMS reports are not just about numbers. They offer actionable insights that can significantly influence your messaging strategies. Regularly reviewing and analyzing these reports can lead to better targeting, higher engagement rates, and overall improved communication effectiveness. Whether you're sending a handful of messages daily or launching large-scale campaigns, these reports are instrumental in achieving SMS success.

Guide to Sending Bulk SMS

      Step 1: Importing Your Contacts File Preparation: Ensure your contacts are formatted correctly in one of the following file types: .txt, .xls, .xlsx, or .csv. Upload Contacts: Navigate to the import section and upload your file. Ensure that your file contains numbers only and is properly formatted. For optimal performance, limit the number of numbers in each file to a maximum of 60,000. Multiple File Selection: If you have several files to upload, the 'Send Bulk SMS' page allows you to select multiple files simultaneously for seamless uploading.Step 2: Composing and Sending Your Message Compose Message: Once your contacts are successfully uploaded, it's time to craft your message. You can utilize a pre-existing template or pen a fresh message tailored to your campaign's needs. Message Preview: Before hitting send, the 'Send Bulk SMS' page offers a comprehensive preview. This allows you to see a breakdown of the total messages set to dispatch, how many segments the message is divided into, the number of files being sent, and more. This feature ensures accuracy and provides a final check to ensure your campaign is delivered as intended. Once satisfied, proceed to send your bulk SMS messages, reaching out to your audience effectively and efficiently.

Efficient Messaging with Templates Management

Introduction: The essence of timely and consistent messaging often lies in the efficiency with which you can draft and send your communications. With our Templates Management feature, you can streamline your SMS campaigns, ensuring that the content you send out is not only relevant but also perfectly timed. Managing SMS Templates: Template Title:Purpose: Provide a distinctive name for your template to easily identify it among others.Tip: Choose a descriptive title, such as "Holiday Promotion" or "Appointment Reminder," so that you can quickly pick the right template for the right occasion. Template Content:Purpose: This is where you input the body of the message.Recommendation: Keep it concise and to the point, ensuring your message is clear. If possible, personalize the content to make it more engaging for the recipient. Saving Your Template:After inputting the title and content, click on 'Save' to store the template.Your template is now ready for future use, eliminating the need to draft the same message repeatedly. Review and Edit:Scroll down to view all the templates you've created previously.This section provides an overview, allowing you to quickly pick, edit, or delete templates as per your requirements. The Advantage of Using Templates:Templates enable businesses to maintain consistency in their messaging, ensuring brand voice is uniform across communications. Furthermore, they save time, especially when reaching out to large audiences with similar content. Whether it's a promotional offer, a gentle reminder, or a thank you note, having a ready-to-use template can be a game-changer for your SMS campaigns.  

Seamless Conversations with 2-Way SMS

Introduction: Modern communication is about dialogue, not monologue. With our 2-Way SMS feature, you can not only send messages but also receive them, creating a real-time conversational flow. Whether it's feedback, queries, or simple acknowledgments, our system is equipped to handle it all. How 2-Way SMS Works: 1-Using Shared Virtual Numbers: We provide a shared virtual number for inbound messaging. To ensure the message is directed to your account, instruct your clients to prefix their messages with #yourusername.Example:To: 0012017628299Message: #yourusername Hello, I'd like more information. 2-Using Dedicated Virtual Numbers: For a more streamlined experience, you can opt for a dedicated. This eliminates the need for a username prefix and offers a more personalized touchpoint for your clients. Example: To 0012xxxxxxxx (Your dedicated Virtual Number) Message: Hello, when is the next sale? 3-Managing Inbound Messages: Today's Inbound SMS: Quickly access messages received on the current day for timely responses. Inbound SMS History: Maintain a record of all incoming messages. This feature allows you to review past communications and even export the data. Kindly note, however, that the history is retained for 30 days only for data optimization purposes. The Value Proposition: 2-Way SMS breaks down the barriers between businesses and their clients. It's not just about broadcasting messages; it's about listening and engaging. With real-time response capabilities, your business can foster better relationships, handle queries efficiently, and stay on top of client needs. This is the future of SMS communication, and we've made it accessible to you.